CANCELLATION POLICY

1. GENERAL

[MOODIZ STORES] is committed to providing exceptional service in a timely manner. Unfortunately, when customers cancel without giving enough notice, it prevents another customer from being served. No-shows and late cancellations have an impact on service quality while punishing customers who may show up earlier. For these reasons, [MOODIZ STORES] has implemented a cancellation policy that will be strictly observed.

2. FULL PAYMENT

Your registration is complete when we receive your full payment. Payments can be made online or in person. An online confirmation email will be sent to you at the time of registration and payment. This email serves as confirmation of your registration.

3. CANCELLATION REQUEST

Cancellation requests may be submitted by phone, email, online, or in person. Please note that refunds will be processed in the original form of payment. If you have any questions or concerns about our cancellation policy, please contact us at +201207757250.

4. REFUND POLICY

The refund request must not exceed 7 days from the date of payment. If the refund request is accepted, the full paid amount will be recovered to your account within 14 working days.